Service Cancellation

If you have subscribed for 90- or 365- days service, you can cancel service for a partial refund¹ within 14 days from the time of your purchase.

If you have purchased the subscription for 30 days and decided to cancel it, the refund is not processed.

Once your cancellation request is received, refund will be processed and a credit will be automatically applied to your original payment method within 7 days. Please note that depends on your original payment company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

If you decided to cancel service and want to speed up the process, please fill out this cancellation form.

¹refund amount excludes 30 days

Updated on 04/13/2021